ITIL® 4 Foundation Certification

The ITIL 4 Foundation certification provides a modern, end-to-end operating model for creating, delivering, and continually improving technology-enabled products and services. It empowers professionals to contribute effectively to business value by mastering IT service management (ITSM) best practices.

Why ITIL® 4 Foundation Certification ?

The ITIL® 4 Foundation Certification is the globally recognized entry-level credential in IT Service Management (ITSM). It introduces professionals to modern ITSM practices, Agile, DevOps, and digital transformation, making it highly relevant for today’s fast-changing business and technology landscape. By earning ITIL® 4 Foundation, you gain the skills to design and deliver value-driven IT services, align IT with business goals, and improve efficiency within your organization. This certification is ideal for IT professionals, service managers, and business leaders who want to boost their career opportunities, increase earning potential, and stand out in the competitive job market. With ITIL® 4, you not only validate your expertise but also future-proof your career in IT service management.

Eligibility & Requirements

A key advantage of the ITIL 4 Foundation certification is its accessibility. There are no mandatory prerequisites in terms of work experience or prior ITIL knowledge.

  • Suitable for both new and experienced professionals, including IT executives, managers, architects, and consultants.
  • While IT experience helps, a high school diploma or undergraduate degree is typically sufficient.

Certification Process

  1. Training: Complete an official ITIL 4 Foundation training course from an accredited provider.
  2. Exam Preparation: Covers 40 MCQs; passing score is 65% (26 out of 40).
  3. Exam: 60 minutes, closed-book test. Successful candidates earn the ITIL 4 Foundation certification.

ITIL 4 Training: Key Differentiators

  • 100% Exam Pass Guarantee for risk-free investment
  • Practical Mastery: 30 quizzes, 2 real-world cases, 10+ simulation assessments
  • Lifetime access to accredited, on-demand content
  • Official PeopleCert study materials included

ITIL 4: Core Skills & Concepts

  • Understand ITIL guiding principles & the Service Value System
  • Improve service delivery using ITIL process models
  • Boost efficiency with ITSM optimization strategies
  • Implement Service Level Management for strategic results

Certification Maintenance

Starting in 2023, all PeopleCert Global Best Practice certifications, including ITIL 4, require renewal every three years.

  • Re-examination: Retake the ITIL 4 Foundation exam before expiry
  • PeopleCert Plus Membership: Maintain your certification via CPD points

The Importance of ITIL Certification & Career Growth

ITIL certification is a globally recognized credential that strengthens your expertise in IT service management. It helps align technology with business goals and streamlines operations for efficiency.

  • Certified professionals can earn up to 40% higher salaries than non-certified peers
  • High demand across roles such as IT Service Manager, Change Manager, and IT Operations Manager
  • Opportunities to advance into senior leadership positions

Join Our Community

Enter your email address to register to our newsletter subscription delivered on regular basis!